The Shoe Company

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4.2

( 8 reviews )

Fashion, Shoe Stores, Department Stores

Open 10:00 AM - 08:00 PM See Hours

550 Terminal Ave., Ottawa, ON K1G 0Z3, Canada +1 6132-443-636

The Shoe Company is a renowned brand that offers a wide range of footwear for men, women, and children. With its plethora of choices, customers can find the perfect pair of shoes to suit their style and needs. The brand is known for its high-quality products, ensuring durability and comfort for its customers. Whether one is looking for trendy boots or comfortable sneakers, The Shoe Company has something for everyone. The brand prides itself on providing excellent customer service, with knowledgeable cashiers ready to assist in finding the perfect fit. With regular deals and a variety of brands to choose from, customers can trust The Shoe Company to meet their footwear needs.

Reviews

4.2/5

8 reviews

5 stars

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1 stars

Ieda almeida

March 22, 2024

Lilah helped me fix an issue at had and was very useful because I’m half deaf and her projecting her voice truly helped me while people at DSW just grew irritated with me. She also apologized for the experience. She shared with me that she can have hearing issues sometimes too and try’s to help people with disabilities to have a continuous and lovely shopping experience.

Joaquin kremer

March 22, 2024

Very poor quality of service. The supervisor Lilah very aggressive and loude when it comes to resolving issues. When I was leaving she started gossiping about me with other co worker. Making me so uncomfortable to shop then I had to go other shoe shop to buy shoes. I asked staff to help to find toddler size 7 shoes he was showing me youth size 7. Supervisor Lilah should use her long tongue and loude mouth to train staff instead of being abusive to customers. Untrained and abusive staff never like to shop at the place like this.

Suzann allison

March 22, 2024

I bought a new nice pair of shoes at the Shoe Company a month ago. The store is large with a good range and variety of shoes and prices are reasonable. The staff is friendly and knowledgeable.

Yolande 0218

March 22, 2024

The only employee working on a Saturday with long black hair was laughing and chatting with customers in the language as hers and ignored helping me finding the right shoes so I left.

Michael p

March 22, 2024

Good selection. Nice lady behind the counter.

Sarah wright

March 22, 2024

No size 14’s and poor customer experience as nobody asked me if I needed help. I walked by 2 girls at the cash with no customers and they were busy gossiping.

Deanna venzke ells

March 22, 2024

Sales rep was lovely opened the box to confirm correct size and forgot to remove security tag! Went to put them on the next day and couldn't remove it. Called and they told me I have to go back to the store so they can remove it.Lesson learned "shop online "from the convenience of my home!

Morag barrett

March 22, 2024

I came into the store looking for a specific pair of new balances I could not find ANYWHERE. Fuad was SO SO SO HELPFUL. He got them ordered into store so I no longer had to do any searching. 10/10 customer service. Thank you so much Fuad !!!!!!!